Help & Support

SoiPass helps you discover local deals from real venues in Thailand: food, coffee, nightlife, spas and more. We're launching in Pattaya, with more cities planned.

We're starting focused, getting real venues, real deals and the whole experience right in one city before we grow across Thailand.

Open Explore to browse deals by category, or use search to find something specific. Choose a city from the top bar. SoiPass is live in Pattaya, with more cities planned.

Tap the heart icon on any deal card to save it. Find all your saved deals any time on the Saved tab.

Open a venue page and tap the heart to save it. Your saved venues live on the Saved tab, in their own list separate from saved deals.

A saved deal is an offer you might want to use. A saved venue is a place you like and might want to visit. The Saved tab keeps the two in separate lists.

Each venue has its own page with photos, a short description, opening hours, address, categories and its current deals, so you can get a feel for the place before you go.

Where available, a venue page may show its Google rating and review count, or a link to Google Maps. This comes from Google, not a SoiPass review, and we don't verify or control it, so it can be out of date or unavailable.

Tap Get directions on a venue or deal to open it in Google Maps, using the venue's location or its Google Maps link where available.

SoiPass helps you discover local offers like happy hours, promotions and venue deals. Open an offer to see the details, save the ones you like, and check with the venue before ordering or booking, as offers may change. The venue always applies the final terms.

Tap Sign in and enter your email. That's it! SoiPass is free for everyone who signs up.

Instead of a password, we email you a one-time sign-in link. Open the email and tap the link on the same device to finish signing in. Links expire after a while for security, so request a new one if yours doesn't work.

Yes! SoiPass is a web app, so there's no App Store or Play Store download. Just add it to your home screen for faster access:

Email hello@soipass.com with what you spotted and we'll fix it.

Email hello@soipass.com and we'll sort it out.

Submit your venue through our List your venue page. Our team reviews every application, and founding venues can join free while we launch.

Your venue name, up to three categories, and a way to reach you (email or phone). Searching for your venue or adding your area, address, opening hours, a map link, photos and at least one offer idea helps us set you up faster.

Yes, pick up to three categories that best describe your venue.

Yes. You can add venue photos to show the vibe, plus separate photos for each offer you submit.

Yes, you can add up to three offer ideas in the application, each with its own details, valid days and times, and photos.

Our team reviews your application. We may contact you to confirm or refine details, and we'll prepare draft venue and deal listings from what you submitted. Nothing goes live until it has been reviewed.

No. Every venue and offer is reviewed by our team before it appears on SoiPass.

Yes, we may tidy up the formatting and wording before your listing goes live, always keeping the meaning of your offer intact.

Yes, email us at hello@soipass.com and we'll update your venue or offer details.

Founding venues can join free while we launch. Submit your venue and we'll be in touch.