Help & Support
Quick answers to common questions
What is SoiPass?
SoiPass helps you discover local perks and deals from real venues in Thailand — food, coffee, nightlife, spas and more. We're launching in Pattaya, with more cities planned.
How do I create a free SoiPass?
Tap Sign in and enter your email — that's it. SoiPass is free for everyone who signs up.
How does magic-link sign-in work?
Instead of a password, we email you a one-time sign-in link. Open the email and tap the link on the same device to finish signing in. Links expire after a while for security, so request a new one if yours doesn't work.
How do I save a deal?
Tap the heart icon on any deal card to save it. Find all your saved deals any time on the Saved tab.
Can I install SoiPass on my phone?
Yes — SoiPass is a web app, so there's no App Store or Play Store download. Add it to your home screen instead, for faster access:
Add SoiPass to your phone
Save local perks faster. No app store needed.
Are deals redeemable yet?
Not yet — right now SoiPass is for discovering and saving deals. In-app redemption (showing a code or QR at the venue) is on our roadmap but isn't built yet. Mention the deal to staff at the venue in the meantime.
Why is SoiPass launching in Pattaya first?
We're starting focused — getting real venues, real perks and the experience right in one city before expanding across Thailand.
How do venues apply? I own a venue, how do I get listed?
Submit your venue through our List your venue page. Our team reviews every application — founding venues can join free while we launch.
I found incorrect venue or deal info — what should I do?
Email hello@soipass.com with what you spotted and we'll fix it.
I need help with my account
Email hello@soipass.com and we'll sort it out.